Purpose of Training:

Our primary goal is to enhance the accuracy and usefulness of our AI models. When users provide feedback, such as pointing out an error in the control reference for an ISO point, we correct these mistakes to improve future responses.

Manual and Secure Process:

  1. Manual Selection: Data used for training is manually selected by an admin. This ensures that only relevant and useful information is used.
  2. No Confidential Data: We do not use confidential user information or sensitive business data in our training process. This includes account details, personal data, and any sensitive business information.

Why This Matters:

By using a manual selection process and excluding confidential data, we ensure that user privacy is maintained.

Our AI improvements are based solely on non-confidential feedback, which allows us to enhance the performance of our chatbots without compromising user trust.

Commitment to Privacy:

We are committed to securely deploying AI systems that respect user privacy. Our approach to AI training reflects this commitment, ensuring that your data is handled with the utmost care and security.

For more detailed information, please visit our updated FAQ. You can also contact us using the contact form in the footer.

Thank you for trusting ISMS Copilot with your data. Your privacy and security are our top priorities.

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